Emergency calls after hours
A homeowner with water on the floor calls every plumber on the list until a human or something close to one picks up. Voicemail is a referral to your competitor.
AI that answers, books, and follows up for plumbers.
Plumbing is an emergency business wearing a scheduling business's clothes. The burst pipe at 9 PM is worth three times the slow drain at noon, and the company that answers the 9 PM call gets both. Most Arkansas plumbing shops still let that call hit voicemail.
Where a plumber loses the week.
The callback nobody logged
A message taken on paper at the job site gets wet, gets lost, or gets remembered at 9 PM. The caller already booked somebody else.
Quotes that die in the truck
The estimate gets written, sent, and never touched again. A two-touch follow-up would close a third of them, but nobody owns the second touch.
Dispatch by group text
Job details move from call to text to notebook to invoice, and something gets retyped wrong at every step. The customer notices before you do.
What to automate first.
In this order. Each one pays for the next, and none of them requires new staff.
01
24/7 AI answering and triage
Every call answered, emergencies flagged and escalated to your on-call phone, routine work booked straight onto the calendar.
02
Quote follow-up sequences
Every estimate gets a timed second and third touch by SMS, automatically, until it is won or lost. Nobody relies on memory.
03
Job intake that types itself
Caller details, photos, and the job address captured on the first call and pushed into your scheduling or invoicing tool. No retyping.
04
Review requests after the job
When the invoice closes, the review request goes out. Your Google rating compounds while you work.
Learn it, or hand it to us.
The Saturday workshop teaches you to build and run the system yourself: $497 early bird, one afternoon, and you leave with a working prototype. If you would rather pay for the outcome, the AI front desk build is $2,500 plus $497 a month, and larger workflow builds run $1,500 to $5,000 setup.
Every engagement starts with a free 15-minute assessment call. See full services and pricing.
Questions plumbers ask us.
Will the AI know a real emergency from a clogged sink?
Yes, because you teach it your rules in the setup. Burst pipes, gas smells, and sewage backups escalate to your on-call phone instantly. Slow drains and remodel quotes get booked into the next open slot. You set the guardrails and test them yourself before it goes live.
My guys are not office people. How much do they have to touch?
Almost nothing. The system answers, books, and follows up on its own. Your crew gets a clean job card with the details the caller already gave. The office work happens in the background.
What does this cost a one-truck shop?
The AI front desk is $2,500 to set up plus $497 a month, and it typically pays for itself with one or two booked jobs it would have missed. The workshop seat is $497 and credits toward the build if you start within 60 days.
Can I learn to run this myself?
Yes. The Saturday workshop in Fort Smith is hands-on and no-code: you build your own AI receptionist in one afternoon and call it live before you leave. Seats are $497 early bird and credit toward any done-for-you build started within 60 days.
What if I want it built and managed for me?
That is the done-for-you path. Start with the free 15-minute assessment, and if the ROI is there we build, launch, and manage the system, including on-site work under the retainer for larger operations.
We also build for
Start with the free assessment.
Fifteen minutes, your business details, and a straight answer on whether automation pays for itself in your operation. If it does not, we will tell you that too.
Last updated July 2026. Written by Andre Brassfield, founder of Arkansas Automated.