New patient calls during check-in rush
The phone rings while the desk is elbow-deep in insurance cards. The new patient calling three practices books with whoever answers.
AI that answers, books, and follows up for dental practices.
A dental front desk is a revenue position disguised as an admin position. Every unanswered new-patient call is a hygiene family worth thousands a year, and most Arkansas practices miss calls every day while the front desk checks somebody in.
Where a dental practice loses the week.
Hygiene recall that runs on postcards
Six-month recalls go out late or not at all, and the schedule develops holes that get filled with panic discounting instead of patients.
Same-day cancellation holes
A 2 PM crown cancels at 10 AM and the chair sits empty because the waitlist lives in someone's head.
After-hours calls that are not emergencies
Most evening calls are scheduling requests that could book themselves. Instead they become Monday voicemails that half-convert.
What to automate first.
In this order. Each one pays for the next, and none of them requires new staff.
01
Every call answered
New patients greeted, qualified, and booked into the right appointment type, even while the desk is checking somebody in.
02
Recall and reactivation sequences
Due and overdue patients get automatic SMS and email touches with a booking link. The schedule fills from the list you already own.
03
Waitlist that fills holes automatically
Cancellations trigger outreach to the waitlist in priority order. Empty chairs get claimed in minutes, not days.
04
After-hours self-booking
Evening callers book into real availability by text link. Monday morning starts with a schedule, not a voicemail box.
Learn it, or hand it to us.
The Saturday workshop teaches you to build and run the system yourself: $497 early bird, one afternoon, and you leave with a working prototype. If you would rather pay for the outcome, the AI front desk build is $2,500 plus $497 a month, and larger workflow builds run $1,500 to $5,000 setup.
Every engagement starts with a free 15-minute assessment call. See full services and pricing.
Questions dental practices ask us.
Is this HIPAA safe?
The front desk handles scheduling, not clinical detail, and we configure it to collect the minimum: name, contact, insurance carrier if you want it, and the reason for the visit. No clinical notes in the intake. We will walk your office manager through exactly what is stored and where before anything goes live.
We use Dentrix / Open Dental / Eaglesoft. Does it connect?
Scheduling writes into your real availability through the calendar layer your practice actually runs on. We confirm the exact integration path on the assessment call, with your practice management system in mind, before quoting the build.
Our front desk is great. Does this replace her?
No. It covers the calls she cannot take because she is with a patient, and the hours the office is closed. Most practices tell us the desk gets more done because the phone stops interrupting insurance work.
Can I learn to run this myself?
Yes. The Saturday workshop in Fort Smith is hands-on and no-code: you build your own AI receptionist in one afternoon and call it live before you leave. Seats are $497 early bird and credit toward any done-for-you build started within 60 days.
What if I want it built and managed for me?
That is the done-for-you path. Start with the free 15-minute assessment, and if the ROI is there we build, launch, and manage the system, including on-site work under the retainer for larger operations.
We also build for
Start with the free assessment.
Fifteen minutes, your business details, and a straight answer on whether automation pays for itself in your operation. If it does not, we will tell you that too.
Last updated July 2026. Written by Andre Brassfield, founder of Arkansas Automated.