Free missed-call test first
The audit starts from evidence. We test-call your line after hours before the visit, and the recording opens the conversation.
The Front Desk Audit is a fixed-price, $750 look at how your Arkansas business handles calls, quotes, scheduling, and follow-up. Ninety minutes with the people who touch the phones or the books. You get a written map, every leak costed, ranked by payback, and a straight list of what not to automate. The full fee comes off the setup of any monthly plan or build you start with us.
The audit starts from evidence. We test-call your line after hours before the visit, and the recording opens the conversation.
At your shop or on a call. Owners, dispatchers, whoever touches the phone or the books.
Delivered in writing within a week: leaks costed, ranked, with the fix and the payback math for each.
Build it with us and the $750 comes off the setup. Build it with someone else, or not at all, and the map is still yours.
Ninety minutes in the operation, with the people who touch the phones
Your last month of calls reviewed: answered, missed, after-hours, what each miss likely cost
Open estimate and follow-up process mapped as it actually runs
A written map: every leak costed, ranked by payback
A straight list of what not to automate, and why
Full $750 credited toward setup of any plan or build
The catalog page with the same price is /services/operations-audit. This page is the front door. The numbers do not differ.
Scheduling intake is not a clinical record. Public marketing pages do not establish compliance. Before any patient data moves, the practice and its advisers approve the data, the vendors, the access, and the human review. We do not start that work from this page.
Read the automation guardrails and the dental page before you book if the practice handles patient information.
Most shops should start a plan; the test and the free week prove more than a document. The audit is for shops with several people touching the phones, where the leak is not obvious and the wrong fix costs more than $750.
Yes. Start any monthly plan or a custom build and the full $750 credits against setup. If you do not, you keep the map.
A written process map, a costed leak list, and a prioritized plan with payback math for each item. A document you can execute with us, another vendor, or your own team.
The owner, and whoever actually touches the phones, the estimates, or the books. A tour of the software without those people is a tour, not an audit.
None before the working session. We watch the work as it runs and ask where the last ten jobs went. System access comes later, and only if you hire a build.
Then you keep the map. Build with someone else, or build nothing. The plan is yours either way. Payment is not taken on this page.
The calendar does not charge the $750. If the audit is the wrong shape, we say so on the call.