New client calls during court
You are in front of a judge and the best case of the month is calling. It goes to voicemail, and the caller hires the firm that picked up.
What should law firms in Arkansas automate first?
Legal intake is a race. The person calling about a wreck, a custody fight, or a contract dispute calls three firms and hires the one that answers and books the consult. Small Arkansas firms lose that race every day to their own voicemail.
Where a law firm loses the week.
Intake details taken three times
The receptionist writes it, the paralegal re-enters it, the attorney asks it again. Clients notice, and conflicts checking starts late.
Consult no-shows with no reminder chain
A booked consultation without reminders is a coin flip. The no-show slot could have been sold twice.
Unqualified consults eating attorney hours
Wrong practice area, wrong county, no budget. Without intake screening, the attorney pays for the filter with their own calendar.
What to automate first.
In this order. Each one pays for the next, and none of them requires new staff.
01
24/7 intake answering
Every call answered, conflict-checking basics captured, and qualified callers booked into consultations by practice area and county.
02
Structured intake packets
Caller details, opposing party, and matter type captured once and delivered as a clean packet. Conflicts start before the consult, not after.
03
Consult reminder chains
Automatic SMS and email reminders with directions and document checklists. No-show rates drop, and the ones who cancel free the slot early.
04
Polite deflection of bad fits
Wrong practice area or jurisdiction gets a respectful referral script instead of attorney time. Your calendar fills with cases you actually take.
Learn it, or hand it to us.
The front door is a free missed-call test, then the $750 Front Desk Audit if the recording shows a real leak. The audit times the leaks on this page and ranks them by payback. Public workshop seats are not for sale. Custom builds start at $2,500. The advisor retainer starts at $2,000 a month.
Questions law firms ask us.
How do you handle confidentiality and attorney-client privilege?
The intake collects contact and matter basics, the same information your receptionist takes on a first call, and it states plainly that no attorney-client relationship is formed and no confidential detail should be shared yet. You approve every word of the script.
Can it screen by practice area and county?
Yes, that is the core of the build. Family law in Sebastian County gets one path, personal injury statewide gets another, and everything outside your practice list gets a referral message you write.
We already have a receptionist. Why add this?
Coverage, not replacement. Court days, lunch hours, sick days, and 6 PM callers are where intake leaks. The system takes those calls and hands your receptionist clean packets instead of voicemail transcriptions.
Do you run public workshops, or is this done for you?
Done for you. Public workshop seats are not for sale. Start with the free missed-call test, or the $750 Front Desk Audit if you already know the leak is real. The audit fee comes off the first fix.
Can you build and manage it for me?
That is the done-for-you path. The audit prices it. If the map says it pays, we build, launch, and manage the system. Larger operations move to the embedded retainer, from $2,000 a month.
We also build for
Start with the free assessment.
Fifteen minutes, your business details, and a straight answer on whether automation pays for itself in your operation. If it does not, we will tell you that too.
Last updated July 2026. Written by Andre Brassfield, founder of Arkansas Automated.