Phones ringing during check-in
The desk is checking in a waiting room and the phone rings off the hook. New patients calling three clinics book with whoever picks up.
Independent clinics and chiropractic offices run lean on purpose: one front desk, maybe two, covering phones, check-in, and billing at once. The phone is where that math breaks, and the missed new-patient call is the most expensive ring in the building.
The desk is checking in a waiting room and the phone rings off the hook. New patients calling three clinics book with whoever picks up.
Half of new-patient calls come after the office closes. Voicemail converts a fraction of what a live booking path converts.
Appointments booked a week out without reminders miss at double the rate. The gap costs a full slot, every time.
The patient who should return in two weeks gets a call when somebody remembers. Care plans drift and outcomes and revenue both sag.
In this order. Each one pays for the next, and none of them requires new staff.
New patients greeted, qualified, and booked into the right visit type, while the desk handles the humans in the room.
Evening callers get a text link to real availability. The morning starts with a schedule instead of a voicemail box.
Automatic confirmations, day-before reminders, and same-day nudges. No-shows drop and cancellations free slots early enough to refill.
Due-for-visit and dropped-off patients get automatic outreach with a booking link. Reactivation stops depending on memory.
The Saturday workshop teaches you to build and run the system yourself: $497 early bird, one afternoon, and you leave with a working prototype. If you would rather pay for the outcome, the AI front desk build is $2,500 plus $497 a month, and larger workflow builds run $1,500 to $5,000 setup.
Every engagement starts with a free 15-minute assessment call. See full services and pricing.
The intake collects scheduling basics only: name, contact, and visit reason in the patient's own words. No clinical detail, no records. We configure storage and retention with your office manager and show you exactly what lives where before launch.
Yes. New patient, adjustment, exam, and re-check all get their own duration and rules, across multiple providers. You approve the booking logic and test it before it answers a real call.
That is the exact practice it fits. The front desk build is $2,500 setup plus $497 a month, less than a part-time hire, and it covers the phones when your one desk person is with a patient or out sick.
Yes. The Saturday workshop in Fort Smith is hands-on and no-code: you build your own AI receptionist in one afternoon and call it live before you leave. Seats are $497 early bird and credit toward any done-for-you build started within 60 days.
That is the done-for-you path. Start with the free 15-minute assessment, and if the ROI is there we build, launch, and manage the system, including on-site work under the retainer for larger operations.
Fifteen minutes, your business details, and a straight answer on whether automation pays for itself in your operation. If it does not, we will tell you that too.
Last updated July 2026. Written by Andre Brassfield, founder of Arkansas Automated.